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Refereed Papers: Conference Proceedings,
1992-2007
Willcocks, L. Lacity, M. and Cullen, S. (2007) AMCIS Conference
Cullen, S., Seddon, P. and Willcocks, L. (2007) ECIS conference, St Gallen,
Reynolds, P. and Willcocks, L. (2007) ICIOS Conference, Heidelberg May 29-30th.
Kotlarsky, J., Oshri,I. and Willcocks, L. (2007) IFIP8.2 Conference,Portland,
Oregon.
Finnegan, D. and Willcocks, L. (2007) "Overcoming CRM Implementation Road
Blocks:
Knowledge Integration issues in the Introduction of a CRM System" 13th Americas
Conference on Information Systems.
Willcocks, L., Cullen, S. and Lacity, M. (2006) The Outsourcing Enterprise:
Selecting and Leveraging Supplier Capabilities. Proceedings of The Mediterranean
Conference on Information Systems Venice 5-9th October
Kotlarsky, J. Fenema, P. and Willcocks, L. (2006). Case Research in Global
Software Projects: Coordinating Through Knowledge. Proceedings Of The
International Conference in Information Systems, Milwaukee 10th-13th December.
Cullen, S., Seddon, P. and Willcocks, l. (2006) What Is IT Outsourcing Success?:
A Multi-Dimensional Perspective. Proceedings of The Thirty-Eighth Hawaii
International Conference on Systems Sciences, Hawaii, January.
Finnegan, D. and Willcocks, L. (2005). Knowledge Issues In the Introduction of
CRM Systems: Tacit Knowledge, Pyschological Contracts, Subcultures and Impacts.
Proceedings of The European Conference in Information Systems, Regensburg, May.
Oshri, I., Kotlarsky, J. and Willcocks, L. (2005) Before, During, and After
Face-To-Face Meetings: Lifecycle Of Social Ties In Globally Distributed Teams.
Proceedings Of The International Conference in Information Systems, Las Vegas
11-14th December.
Willcocks, L. (2003) IT and Business Process Outsourcing in Europe, USA and
Australia: Recent Research. Paper at the CRIC Conference on Knowledge Intensive
Services and Changing Organizational Forms, 26-27th November, Manchester.
Sauer, C. and Willcocks, L. (2004). Strategic Alignment Revisited: Connecting
Organisational Architecture and IT Infrastructure. Proceedings of The
Thirty-Seventh Hawaii International Conference on Systems Sciences, Hawaii,
January
Plant, R. and Willcocks, L. (2004). The Sourcing of eBusiness Projects: Research
Into Practice. Proceedings Of the Thirty-Seventh Hawaii International Conference
on Systems Sciences, Hawaii, January
Willcocks, L. and Feeny, D. (2003) Implementing Core IT Capabilities. Society
For Information Management Conference Seattle, 13th December.
Seddon, P. Cullen, S. and Willcocks, L. (2002) Does Domberger’s General Theory
Of The Contracting Organization Explain Satisfaction with IT Outsourcing?
Proceedings of The International Conference In Information Systems, Barcelona,
December.
Seddon, P. Willcocks, L. and Graeser, V. (2001). IT Evaluation Revisited: Plus
ca Change…Proceedings Of The Eighth European Conference in IT Evaluation. Oriel
College, Oxford, September 17-18, 1-18
.
Kern, T., Willcocks, l. and Heck, E. (2000). Evidence of a Winners Curse in ICT
Outsourcing and Its Effects On The Outsourcing Relationship. Academy of
Management Conference, Toronto, August 7-9th.
Willcocks, L. and Lacity, M. (1999) IT Sourcing At Polaris: Risk, Creative
Contracting and Business Advantage. Proceedings of The Seventh European
Conference In Information Systems, June 23-25th. Copenhagen.
Kern, T. and Willcocks, L. (1999). Presentiation in Contracting for IT
Outsourcing. A Study of Thirteen Organizations. Proceedings of The Seventh
European Conference In Information Systems, June 23-25th. Copenhagen.
Willcocks, L., Lacity, M. and Kern, T. (1999). IT Outsourcing and Risk
Mitigation: Recent Case Research. Proceedings Of The Fifth Decision Sciences
Conference, July 5-7th. Athens.
Pisanias, N. and Willcocks, L. (1999). Going Virtual: The Case Of The Internet
Bookshop. Proceedings Of The Fifth Decision Sciences Conference, July 5-7th.
Athens.
Kern, T. and Willcocks, L. (1998). Cooperative Relationship Strategy In Global
Information Technology Outsourcing: The Case Of Xerox Corporation. Proceedings
Of The Fifth International Conference On Multi-Organizational Partnerships And
Cooperative Strategy, Balliol College, Oxford, July.
Currie, W. and Willcocks, L. (1998). Large-Scale IT Outsourcing: The Case of
British Aerospace plc. Proceedings of The Third UK Association for Information
Systems Conference, Lincoln, April.
Graeser, V. and Willcocks, L. (1998). IT Projects And Benefit Funding: Case
Research At The Californian Franchise Tax Board. Proceedings Of The Sixth
European Conference In Information Systems, Aix-en-Provence, France, June.
Willcocks, L., Currie, W. and Jackson, S. (1997). Radical Re-engineering and
Information Systems: Evidence from UK Public Services. Proceedings of The Fifth
European Conference In Information Systems, Cork, June 19-21st.
Willcocks, L. and Feeny, D. (1996). Reconfiguring The Information Systems
Function: A Core Capabilities Approach. Keynote Speech - Proceedings of The
Australiasian Conference In Information Systems, December 12-14th., Hobart. A
developed version is accepted for Long Range Planning, 1997.
Willcocks, L. and Currie, W. (1997). IT Outsourcing and Risk Mitigation at the
Logistic Information System Agency: A Case Research Study. Refereed Paper at the
1997 British Academy of Management Conference, September, London.
Currie, W. and Willcocks, L. (1997). Analysing IT Outsourcing Decisions In the
Context of Size, Interdependency and Risk. Paper at the Second UK Association
for Information Systems Conference.
Willcocks, L. and Kern, T. (1997). IT Outsourcing As Strategic Partnering: The
Case of The UK Inland Revenue. WINNER OF OFFICERS’ PRIZE FOR EXCELLENCE,
Proceedings of the Fifth European Conference in Information Systems, June. A
much developed version appears in European Journal of Information Systems
(1998).
Willcocks, L. and Currie, C. (1996). Information Technology In Public Services:
Towards The Contractual Organization? Refereed Paper in Proceedings of The Tenth
Annual Conference Of the British Academy Of Management, Aston Business School,
Birmingham. September 15-18th. A much developed version appears in British
Journal of Management, June 1997.
Currie, W. and Willcocks, L. (1996). The Impact Of Compulsive Competitive
Tendering Of IT Services In Local Government. Refereed Paper in Proceedings Of
The Third Financial Information Systems Conference, Sheffield, September 9-10th.
Currie, W. and Willcocks, L. (1996). Mixed Messages: Radical Reengineering in
Insurance and Financial Services. Refereed Paper in Proceedings of The Third
European Conference on Process Redesign, Cranfield, February 22-23rd.
Kumar, K. and Willcocks, L. (1996). Offshore Outsourcing: A Country Too Far?
Refereed paper in Dias Coelho, J., Jelasi, T. et al. (eds.) Proceedings of The
Fourth European Conference in Information Systems, Lisbon, July 2-4th.
Currie, W. and Willcocks, L. (1996). Management Divisions of Labour, Technical
Expertise and IS Development: Dilemmmas In The Banking Sector. Refereed Paper in
Proceedings of The First UK Association For Information Systems Conference,
Cranfield, April.
Willcocks, L. and Lester, S. (1996). Any Way Out Of The Labyrinth? IT
Productivity Revisited. Refereed Paper in Proceedings of The First UK
Association For Information Systems Conference, Cranfield, April.
Willcocks, L. and Lester, S. (1996) In Search Of IT Productivity: Assessment
Issues. Refereed Paper in Dias Coelho, J., Jelasi, T. et al. (eds.) Proceedings
of The Fourth European Conference in Information Systems, Lisbon, July 2-4th. A
much developed version is accepted for the Journal of the Operational Research
Society, 1997, December.
Kern, T. and Willcocks, L. (1996) The Enabling And Determining Environment:
Neglected Issues in IT Outsourcing Strategy. Refereed Paper in Dias Coelho, J.,
Jelasi, T. et al. (eds.) Proceedings of The Fourth European Conference in
Information Systems, Lisbon, July 2-4th.
Willcocks, L., Lacity, M. and Fitzgerald, G. (1995). IT Outsourcing in Europe
and the USA: Assessment Issues. BEST PAPER AWARD Proceedings of The Third
European Conference in Information Systems. A much developed version appears in
International Journal of Information Management, 15, 5, pp. 333-351.
Willcocks, L. (1995) False Promise Or Delivering The Goods? Recent Findings On
the Economics and Impact of Business Process Reengineering. Refereed Paper in
Proceedings of the Second Evaluation Of IT Investments Conference, Henley
Management College, July.
Grint, K., Case, P. and Willcocks, L. (1995). Business Process Reengineering:
The Politics of Technology and Forgetting. In Orlikowski, W., Walsham, G.,
Jones, M. and De Gross, J. (eds.) Information Technology And Changes In
Organizational Work, Proceedings Of The IFIPWG 8.2 Conference, December 7-9th.,
University of Cambridge.
Willcocks, L. and Smith, G. (1995). IT-Enabled Business Process Reengineering in
Theory and Practice. Refereed Paper in The Proceedings of the Third European
Conference in Information Systems, Athens June 3-5th.
Willcocks, L. and Grint, K. (1995). Reinventing The Organization? A Critique Of
Business Process Reengineering. Refereed Paper in Proceedings of the Conference
New Perspectives On Organisation, Technology and Innovation. Brunel University,
14-15th. September. Also in McLaughlin, I. and Harris, M. (eds.) (1996), New
Perspectives On Organisation, Technology and Innovation, Macmillan, London (see
below).
Willcocks, L., Fitzgerald, G. and Feeny, D. (1994). Information Technology
Outsourcing: From Incrementalism To Strategic Intent. Refereed Paper in
Proceedings of the Second SISNET Conference, Barcelona, September 26-28th.
Willcocks, L. and Fitzgerald, G. (1994). Towards The Residual IS Organization?
Research on IT Outsourcing Experiences in the United Kingdom. In The Refereed
Conference Proceedings: IFIP WG8.2 Transactions on Computer Science and
Technology: Baskerville, R. et al. (eds.) Transforming Organizations with
Information Technology. Elsevier, North Holland, Amsterdam.
Willcocks, L. and Fitzgerald, G. (1994). To Outsource IT Or Not? Recent Research
on Economics and Evaluation Practice. Paper in Proceedings of the Evaluation Of
IT Investments Conference, Henley Management College, 13-14th. September. A much
developed version appears in European Journal of Information Systems, 1996.
Willcocks, L. and Fitzgerald, G. (1994). The Outsourcing of Information
Technology. Paper in the Proceedings of the British Academy of Management
Conference, University of Lancaster, September 12-14th.
Willcocks, L. and Fitzgerald, G. (1994). Contracting For IT Outsourcing: Recent
Research Evidence. Paper in Gross, J. et al. (eds.) The Proceedings of the
Fifteenth Annual International Conference in Information Systems, Vancouver,
December 13-16th., pp. 91-98.
Willcocks, L. and Fitzgerald, G. (1994). Relationships in Outsourcing: Contracts
and Partnerships. Paper in the Proceedings of the Second European Conference on
Information Systems, Nijenrode, The Netherlands, May 30-31.
Fitzgerald, G. and Willcocks, L. (1993). IT Outsourcing in The United Kingdom
and Europe - Recent Research Evidence. Refereed paper in Proceedings of the
Fourteenth International Conference in Information Systems, Orlando, USA.
Willcocks, L. and Lester, S. (1993). How Do Organizations Evaluate And Control
Information Systems Investments? Recent UK Survey Evidence. In Avison. D. et al
(eds.) Human, Organizational and Social Dimensions of IS Development.
Proceedings of the IFIPWG8.2 Working Group Conference, Noordwijkerhout,
Netherlands, 17-19th. May. Elsevier North Holland, Amsterdam.
Willcocks, L. and Margetts, H.. (1993). Risk Assessment and Information Systems.
Refereed Paper in Proceedings of the First European Conference on Information
Systems, Henley Management College, UK, March 29th-30th.
Willcocks, L. and Smith, G. (1993). Business Process Redesign and Systems
Development. Refereed Paper at the Business Process Redesign - Academic
Directions Conference, Cranfield School of Management, 14-15th. June.
Willcocks, L. and Margetts, H. (1992). Information Systems as Risk: Public and
Private Sector Comparisons. Refereed Paper in Proceedings of the Conference of
the European Group of Public Administration, Pisa, 2-5th. September.
Willcocks, L. (1992). Information Systems in Organizations: from Control to
Commitment? Refereed paper at the Operational Research Society Conference,
Birmingham, Autumn.
Margetts, H. and Willcocks, L. (1992). An Exploratory Study of the Institutional
Arrangements for the Management of Information Technology in Government
Departments in the UK and USA. Paper for the Conference of the European Group of
Public Administration, Pisa, 2-5th. September.
Willcocks, L. (1991). Information Technology and Human Resource Issues into the
1990s: Integration through Culture. Refereed Paper in Proceedings of the Fifth
Annual Conference of the British Academy of Management Business: Advancing the
Horizons, Bath University 22-24th. September.
Harrow, J. and Willcocks, L. (1991). Public Service Management: Research
Findings on the Applicability of Learning Organization Concepts to Public
Service Settings. Refereed conference paper, AMED/Ashridge Conference January
2-3. Published in Proceedings and Reid, P. (ed.) Individual and Organizational
Development: Conflict and Synergy', MEAD/Ashridge.
Mason, D. and Willcocks, L. (1991). Strategic Planning Support Systems. Refereed
paper in Proceedings of the Twenty Fifth Australasian ASG Conference, August.
Mason, D. and Willcocks, L. (1991). Strategic IT Application Portfolio Analysis.
Refereed paper in Proceedings of the Twenty Fifth Australasian ASG Conference,
Melbourne, Australia, August.
53. Willcocks, L. (1991). Building the Information Systems Culture: Approaches
and Evidence. Refereed conference paper, AMED/Ashridge Conference January 2-3
1991. Published in Proceedings and in Reid, P. (ed.) 'Individual and
Organizational Development: Conflict and Synergy' , MEAD/Ashridge.
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