Professor Leslie Willcocks

Contributions to Books and Teaching Case Collections, 1987-2007
(Excluding chapters in self-edited books. Reprints are indicated)

Feeny, D., Willcocks, L., and Lacity, M., “Business Process Outsourcing, Knowledge, and Innovation,” Information Systems Outsourcing: Enduring Themes, New Perspectives, and Global Challenges, Hirschheim, R., Heinzl, A. and Dibbern, J. (eds), Springer-Verlag, Berlin-Heidelberg-New York, 2006, pp. 543-582.

Willcocks, L., Cullen, S., and Lacity, M., “The CEO Guide to Selecting Effective Suppliers,” LogicaCMG, London, 2006, 29 pages.

Lacity, M., Feeny, D., and Willcocks, L., “The Twelve Supplier Capabilities: Part II,” Cutter Sourcing & Vendor Relationships Executive Update, Vol. 7, No. 15. August 2006, pp. 1-4.

Lacity, M., Feeny, D., and Willcocks, L., “The Twelve Supplier Capabilities: Part I,” Cutter Sourcing & Vendor Relationships Executive Update, Vol. 7, No. 13., July 2006, pp. 1-4.

Willcocks, L., Feeny, D., and Lacity, M., "Outsourcing, Knowledge, and Organizational Innovation: A Study of Enterprise Partnership," Business Process Transformation, Idea Group Publishing, Markus, L., and Grover, V. (eds), Hershey, PA, 2006.

Willcocks, L. (2005) Risk and ICTS. In Hoque, F. (ed.) (2005) Winning The Three-Legged Race. BTM/Prentice Hall, New York

Willcocks, L., Lacity, M. and Cullen, S. Willcocks, L. , (2007) Outsourcing: Fifteen Years of Learning. In Mansell, R. (ed.) Oxford Handbook of ICT. Oxford University Press, Oxford.

Willcocks, L., Feeny, D. and Lacity, M. (2006). Ttransforming HR and Business Processes at BAE. In Grover and Markus, L. (ed.) (2006).

Hindle, J. Feeny, D. and Lacity, M. (2004) Leveraging Knowledge Through Outsourcing: Enterprise Partnering in The London Insurance Market. In Lawson, R. et al (eds.) Achieving Competitive Advantage Through Collaborative Partnerships. CxO, London.

Lacity, M., Willcocks, L. and Feeny, D. (2004). Transforming Indirect Procurement Spend: The Case of BAE SYSTEMS and Xchanging's Enterprise Partnership. In Brudenall, P. (ed.) IT and Business Process Outsourcing Strategies. Heidelberg Press, London.

Willcocks, L. and Plant, R. (2004) E-Sourcing: From Projects to ASPs and Value Networks. In Currie, W. (ed.). Value Creation For E-Business Models. Butterworth-Heinemann, Oxford.

Feeny, D. and Willcocks, L. (2004) Managing Strategic IT Projects: CLASS (A) The Norwich Union Experience. European Case Clearing House, Cranfield.

Willcocks, L. and Feeny, D. (2004) Managing Strategic IT Projects: CLASS (B) The IBM Experience. European Case Clearing House, Cranfield.

Lacity, M., Willcocks, L and Feeny, D. (2004). Transforming A Human Resource Function Through Outsourcing: The BAE Systems - Xchanging Enterprise Partnership. European Case Clearing House, Cranfield

Willcocks, L. and Sauer, C. (2003) Building a Platform for E-Business: Business and Technology Choices in S.Chowdury (Ed) Next
Generation Management, Financial Times/Prentice-Hall

Lacity, M. and Willcocks, L. (2002) Survey Of IT Outsourcing Experiences In US and UK Organizations. In Tan, F. (ed.) Advanced Topics In Global Information Management. Idea Group Publishing, Hershey, pp. 160-189.

Kern, T. and Willcocks, L. (2002). Contract, Control and ‘Presentiation’ in IT Outsourcing: Research In Thirteen Organizations . In Tan, F. (ed.) Advanced Topics In Global Information Management. Idea Group Publishing, Hershey, pp. 227-249.

Willcocks, L. (2002). Outsourcing IT and E-Business. In Remenyi, D. and Brown, A. (eds.) Make Or Break Issues In IT Management. Butterworth, Oxford)

Willcocks, L. and Plant, R. (2002) Pathways to E-Business leadership In Brynjolfsson, E. et al.(eds.) (2002) Strategies For E-Business Success (Jossey Bass, New York). Reprint.

Lacity, M. and Willcocks, L. (2000). IT Outsourcing Relationships: A Stakeholder Perspective. In Zmud, R. Framing the Domains Of IT Management Research. Glimpsing The Future Through The Past (Jossey Bass, New York).

Willcocks, L. and Lacity, M (2000). Strategic Dimensions of IT Outsourcing. In Marchand, D. and Davenport, T. (eds). Mastering Information Management FT/Pitman, London)

Willcocks, L. and Plant, R. (2000). Moving to The Net – Leadership Strategies. In Davenport, T. and Marchand, R. Mastering Information Management. (FT/Pitman, London).

Feeny, D. and Willcocks, L. (2000). Core Capabilities and Selective Sourcing. Leadership Strategies. In Davenport, T. and Marchand, R. Mastering Information Management. (FT/Pitman, London).

Feeny, D. and Willcocks, L. (2000). IT-Based Business Innovation. Leadership Strategies. In Davenport, T. and Marchand, R. Mastering Information Management. (FT/Pitman, London)

Willcocks, L. (1999). IT Evaluation: Techniques and Processes. In Galliers, R., Leidner, D. and Baker, B. (eds.) Strategic Information Management. Butterworth (Heinemann, London). Reprint.

Willcocks, L. and Lacity, M. (1999). Experience Of Information Technology Outsourcing. In Angel, J. (ed.). The Outsourcing Practice Manual. (Sweet and Maxwell, London).

Willcocks, L. Graeser, V. and Lester, S. (1999) Cybernomics and IT Productivity: Not Business As Usual. In Galliers, R., Leidner, D. and Baker, B. (eds.) Strategic Information Management. (Butterworth Heinemann, London). Reprint.

Lacity, M., Willcocks, L. and Feeny, D. (1999). IT Outsourcing: Maximizing Flexibility and Control. In Business Value From IT. (Harvard Business Press, Cambridge, Mass).

Kern, T. and Willcocks, L. (1999). Cooperative Relationship Strategy in Global IT Outsourcing: The Case of Xerox Corporation's Relationship Locally. In Faulkner, D. et al (eds). Cooperative Strategies. (Oxford University Press, Oxford).

Willcocks, L. and Currie, W. (1998). IT Outsourcing in Public Service Contexts: Towards The Contractual Organization? Reprinted in Mische, M. (ed.) The High Performance IT Organization. Auerbach Publications, Oxford.

Feeny, D. and Willcocks, L. (1999). The Emerging IT Function - Changing Capabilities And Skills. In Currie, W. and Galliers, R. (eds.) Rethinking MIS. Oxford University Press: Oxford.

Norton, J. and Willcocks, L. (1999). News Corporation: Managing Multinational Strategy. In Scholes, K. and J. Johnson, Exploring Corporate Strategy: Texts and Cases. Prentice Hall: London. Fourth Edition.

Grint, K. and Willcocks, L. (1997). Reinventing The Organization? A Critique Of Business Process Reengineering. In McLaughlin, I. and Harris, M. (eds.), New Perspectives On Organisation, Technology and Innovation. Macmillan: London. Reprint.

Lacity, M., Hirschheim, R. and Willcocks, L. (1997) Realizing Outsourcing Expectations. In Umbaugh, R. (ed.) Handbook of IS Management, Auerbach: Boston. Reprint.

Willcocks, L., Currie, W. and Jackson, S. (1997) Reengineering in Public Services. In Taylor, J., Snellen, I. and Zuurmond, A. (eds.) Beyond Business Process Reenginering : Ideas, Cases and Opportunities. IOS: Amsterdam.

Willcocks, L. and Fitzgerald, G. (1996). The Changing Shape of The Information Systems Function. In Earl, M. (ed.) Information Management: The Organizational Dimension, Oxford University Press: Oxford. Reprint.

Lacity, M., Willcocks, L. and Feeny, D. (1996). Sourcing Information Technology Capability. A Decision-Making Framework. In Earl, M. (ed.). Information Management: The Organizational Dimension, Oxford University Press: Oxford. Reprint.

Willcocks, L., Lacity, M. and Fitzgerald, G. (1995) Information Technology Outsourcing: Economics, Contracting and Measurement. Chapter in Farbey, B., Land F., and Targett, D., Hard Money, Soft Outcomes: Evaluating and Managing the IT Investment. Alfred Waller, Henley. Reprint.

Griffiths, C. and Willcocks, L. (1995). Evaluating Risk in Major IT Projects. Chapter in Farbey, B., Land F., and Targett, D., Hard Money, Soft Outcomes: Evaluating and Managing the IT Investment. Alfred Waller, Henley. Reprint.

Willcocks, L. and Fitzgerald, G. (1995). Pilkington PLC: A Major Multinational Outsources Its Head Office IT Function. In Turban, E., Mclean, E. and Wetherbe, J. (eds.) Information Technology For Management. Wiley, New York.

Griffiths, C. and Willcocks, L. (1994). The Management of Major IT Projects. Chapter in Beyond 2000: A Sourcebook for Major Projects. Major Projects Association: Templeton College.

Smith, G. and Willcocks, L. (1994). Business Process Reengineering, Politics and Information Systems: From Methodologies to Processes. In Grover, R. and Kettinger, W. (eds.). Business Process Reengineering: A Managerial Perspective. Idea Group Publishing: Harrisburg. Reprint.

Willcocks, L. (1994). Managing IT Evaluation - Techniques and Processes. Chapter in Galliers B. and Baker, B. (eds.). Strategic Information Systems and Management, Macmillan: London. Reprint.

Feeny, D., Willcocks, L. and Fitzgerald, G. (1993). Strategic Management of IT in the Nineties - When Outsourcing Equals Rightsourcing. In Rock, S. (ed.). Director's Guide to Outsourcing. Institute of Directors: London.

Willcocks, L., Fitzgerald, G. and Feeny, D. (1993). Effective IT Outsourcing - The Evidence in Europe. In The Management of Change: Market Testing and Outsourcing of IT Services, Elite/ British Computer Society: London.

Willcocks, L. and Mason, D. (1987). The DHSS Operational Strategy 1975-86. In Roff, A. and Brown, D. (eds) Business Cases in Information Technology. Van Nostrand Reinhold: London.

Willcocks, L. (1992). Strategy Development and Delivery: Dealing with the IT Evaluation Question. In Brown, A. (ed.). Creating Business-Based IT Strategies Chapman and Hall: London.